Returns & Exchanges

At SKIN functional, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin type, we offer a 30-day return policy for unused and unopened items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the specific reason for your return or exchange.

• 2.
  Prepare the Package

  Ensure the product is in its original, unopened packaging and securely wrap it to prevent damage during transit.

• 3.
  Ship to Laboratory

  Affix the provided return label to your package and drop it off at any authorized courier location for processing.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.